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Sophos utm home edition review11/23/2023 ![]() We've found the technical support to be helpful. The solution offers a lot of functionality. ![]() The solution overall has just been a good, cost-effective solution for us. PeerSpot user Dana B., Network Administrator at a manufacturing company, says “The web and email filtering are the two biggest and most valuable aspects of the solution for us. Allows you to connect remote offices with easy VPN and Wi-Fiīelow are some reviews and helpful feedback written by PeerSpot users currently using the Sophos UTM solution.Two-factor authentication with one-time password (OTP).Complete control to block, allow, shape and prioritize applications.Provides clear, detailed reports to give you the insight you need to improve your network performance and protection.Intuitive interface to help you quickly create policies to control security risks.Simplifies your IT security without the complexity of multiple point solutions.Some of the biggest advantages the solution offers include: There are many benefits to implementing Sophos UTM. VPN IPsec Client, VPN SSL Client, and Clientless VPN.Sophos UTM has many valuable key features. I had the experience of addressing an issue to the principal and they were able to answer me in two or three hours maximum. It took them only two or three hours maximum. This is the first line of support we have here in Pakistan. They fix the issues most of the time, so it's very rare for us to go to the principal solution. This is why I really like Softech, although everyone does this, Sophos relies on the Softech technical team. We are good with this kind of solution for our customers, and we prefer those distributors who have their support team. This means it doesn't go to the principal for resolution because the distributor or the partner experts try to fix it on their own before logging in to further complaints. The first layer of support is really fine when compared to the support provided by other products, e.g. The support team here is from the distributor. Most of the time, we try to have an agreement between the customer and affiliates which is binding for two or three years. If I were the full-time IT guy for a company of 200 people, I could deploy it, manage it, and do it all by myself.įor Sophos support: the distributor is responsible for providing maintenance, support, and after-sales service. It takes more than one person to keep everybody going. Now, I have a team of a couple of people underneath me because I have a lot of companies all over the place. ![]() For security administration, one person who knows what they're doing can set it up and administrate it fine. That's doing everything, including desktop support and security, etc. A good rule of thumb is about 200 endpoints per technician. I started in corporate networking for large enterprise clients, but I've been running my own business for the last 13 years. For a big customer, it's a one or two-day process. It just depends on how many applications, end users, departments, etc. ![]() I like to lock everything down, so I know it's secure, and I create exemptions for things that don't work. I've also done larger companies with 120-150 people and multiple departments. Those don't take more than a couple of hours. I've put a bunch of them in small networks of fewer than 10 machines. The deployment time depends on the size and scope of the client. Sophos has a wizard that holds your hand through the initial setup to get you up and running, but an administrator needs to get in and fine-tune the solution after the fact. The initial setup is pretty easy for anyone with a security background.
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